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Proof behind every booking

A booking receipt is the record Notaray will leave for every finished booking attempt: what was asked, what was checked, what the calendar returned and what the outcome was. So when someone asks “did that really get booked?”, the answer is on the receipt, not in someone’s memory.

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Receipt R-1042Estimate, Wed 9:00 AM (Pacific)Verified
  1. RequestedEstimate on Wednesday at 9:00 AM
  2. Calendar checkedSlot free at 9:12:02 AM
  3. WrittenEvent evt_7c21 created at 9:12:03 AM
  4. Read backEvent found, details match, 9:12:04 AM
  5. Caller toldConfirmed after the read-back

Nothing changes this record later; corrections add a new line.

Estimate, Wed 9:00 AM

evt_7c21Copy event ID

Read back after the write

Caller (510) •••-0333

Illustrative workflow

Rules behind every receipt

  • Notaray is built so that every finished booking attempt leaves a receipt.

  • Notaray is built to confirm a booking after the calendar shows it, not before.

  • Notaray is built so that a retried request returns the original outcome instead of booking twice.

Everything on the record

  • The request as it was understood
  • The consent and business rules that applied
  • The calendar that was checked and what it showed
  • The write that was attempted and what the calendar returned
  • The read-back and whether it matched
  • Timestamps with the time zone
  • Any human step that followed

A sample receipt

The third panel shows a sample receipt. The rest of the picture shows where it sits in the flow.

  1. What the caller heard

    “I’ve asked for Tuesday at 2:30 PM. I’ll confirm as soon as the calendar shows it.”

    Requested

  2. What the calendar shows

    Tuesday

    • 1:00 PM
    • 2:30 PMService visit
    • 4:00 PM

    Verified in calendar

  3. The receipt

    Requested
    Service visit, Tuesday 2:30 PM
    Calendar checked
    The slot was free
    Written
    Event ID returned by the calendar
    Read back
    Matches the request

    Confirmed

  4. Owner, if pending

    Shown when the calendar does not confirm the booking.

    Owner
    Front desk
    Deadline
    Today, 4:00 PM
    Original request
    Service visit, Tuesday 2:30 PM

    Needs follow-up

Illustrative workflow

A record to check, not a celebration

A receipt is an audit record. It will say Confirmed when the calendar returned an identifier and the read-back matched, and not before. A reply from a server isn’t enough.

If verification isn’t available, the receipt will say so plainly instead of faking success.

What would you want to check?

Design partners tell us which facts belong on a receipt before they’d rely on it. Spots are limited.

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